Genesis of Cool Springs

Genesis of Cool Springs

Service Center
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Genesis Key Fob Not Working? Battery Replacement Help in Franklin, TN

Hand holding a key fob in front of a parked dark sedan

You press unlock in a parking lot and nothing happens. You try again a few steps closer and the doors unlock, and by the end of the week it takes two or three presses every time. That's usually a weak battery, and a Genesis key fob battery replacement is something you can do yourself once you know which battery your fob takes.

Most Genesis key fobs take a CR2032 or the larger CR2450 coin battery, depending on the model and year. To replace it, slide out the mechanical key or key ring piece, twist a small flat-head screwdriver in the slot along the seam, and set the new battery in facing the same way as the old one.

What can I do right now if my key fob stops working?

If your fob has a mechanical key inside, you can still get in. Press the release button on the fob, slide the key out, and use it in the driver's door lock.

To start the car, hold the fob against the start button and press the button with the fob. This backup works on many Genesis models even when the fob battery is too weak for anything else. Some models have a slot for the fob instead.

How do I know it's the key fob battery?

When a fob battery is getting weak, the fob works some days and not others, you have to stand closer to the car, or the doors stop unlocking when you walk up with the fob in your pocket. Some models also show a low key battery message on the instrument cluster.

The quickest check is your second fob. If it works normally, the problem is in the first fob. If neither works, check both batteries before anything else. Fobs that came with the car are the same age, so both can run low.

If your Genesis has touch-sensor door handles and the fob's buttons still work, the battery may be fine. The handle only responds when the fob is within 40 inches, and it may not respond if you're wearing gloves or the handle is wet from rain or a car wash.

Touch locking and unlocking at the handle can also get switched off by accident. Holding the lock and unlock buttons together for more than four seconds turns it off, which can happen in a pocket or bag, and one press of either button turns it back on.

A fob that has been sitting still for a while, like one in a bag on the passenger seat, may stop being detected until it moves. Pick it up and try again.

Key Fob Still Not Responding? Schedule Service at Genesis of Cool Springs

Schedule a visit and tell our service team what the fob is doing, and we'll check both the fob and the car.

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What battery does a Genesis key fob take?

Earlier Genesis fobs take a CR2032, and newer fobs take a CR2450, which is wider and thicker, so the two aren't interchangeable.

If your model or year isn't listed, open the fob and check the number printed on the old battery, like CR2032 or CR2450, then buy a new battery with the same number.
Model Model years Battery
G70 2019 to 2023 CR2032
G70 2024 to 2025 CR2450
G80 2022 to 2025 CR2032
G90 2023 to 2026 CR2450
GV60 2023 to 2025 CR2450
GV70 2025 CR2032
GV80 2022 to 2023 CR2032
GV80 2025 to 2026 CR2450

You don't need a Genesis-branded battery. Any fresh battery with the matching number works.

Can I do a Genesis key fob battery replacement at home?

Yes, and all you need is the right battery and a small flat-head screwdriver. Some fobs also have a tiny screw inside, which takes a small Phillips screwdriver.

Keep the new and old batteries away from children while you work. A swallowed lithium coin battery can cause severe or fatal injuries within two hours, so get medical help right away if you think one has been swallowed.

  1. Press the release button on the fob and slide out the mechanical key or key ring piece.
  2. Find the slot along the seam, insert the screwdriver, and twist gently until the case separates. Wrapping the tip in tape protects the finish.
  3. If a small screw holds the battery in place, remove it. Some fobs also have a thin gasket over the battery, so set it aside and put it back afterward.
  4. Note which side of the old battery faces up, then put the new battery in the same way.
  5. Snap the case together, put the mechanical key or key ring piece back, and test the buttons.

Keep the open fob dry and don't drop it while it's apart.

What if a new battery doesn't fix it?

A fob can still fail with a good battery.

Rule these out, and if none of them fit, have the fob and the car checked.
What you notice What it can suggest Best next step
It stopped working right after the battery change The battery may be upside down, which can drain it and stop the fob from working Open the fob and turn the battery so it faces the same way the old one did
It works almost everywhere but fails in one spot Strong radio signals nearby, or another car's fob being used close to yours, can interfere Move a few spaces away and try again
It acts up next to your phone or inside a pouch An active phone can block the fob's signal, and signal-blocking pouches and metal cases block it too Keep the fob in its own pocket, out of any pouch or case, when you drive
Neither fob works, even with fresh batteries A weak car battery can keep the car from recognizing the fob Have the car battery tested through our Genesis of Cool Springs battery service
The fob got wet, sat in a hot car, or took a hard fall Moisture and heat can damage the circuit inside, and so can a hard drop Bring it to us so we can check whether it needs replacing

What happens when you bring your key fob to Genesis of Cool Springs?

We find out whether the problem is the fob or the car. Our factory-trained, ASE-certified technicians check the fob with a fresh battery, test the car's 12-volt battery, and use diagnostic equipment built for Genesis vehicles to confirm the car still recognizes the fob. If the fob has failed, our parts department orders a genuine replacement and we register it to your car.

If you bought or leased your Genesis new from us, your complimentary three-year Genesis Service Valet covers pickup and a loaner for qualifying service appointments in Franklin, Brentwood, Smyrna, Murfreesboro, and the surrounding area.

Genesis key fob questions from Franklin drivers

Do I need to reprogram my Genesis key fob after changing the battery?

No. The fob stays registered to your car when the battery comes out, so it works again as soon as the new battery is in.

What should I do if I lose a Genesis key fob?

Bring the car and your remaining fobs to us as soon as you can. If you don't have a working fob, have the car towed. A replacement has to be registered to the car, so the car needs to be here.

Can leaving my key fob near the car drain the car battery?

It can. A fob left within range of the car, like one on a hook just inside the garage door, can run the car battery down over time. Keep spare fobs farther from the car.

Why do my doors lock again right after I unlock them?

Your Genesis may lock the doors again on its own when you unlock with the fob and don't open a door within 30 seconds. Open a door within that window and they'll stay unlocked.

Schedule Service at Genesis of Cool Springs Service Center

Schedule a visit with our service team in Franklin, and bring every fob you have for the car.

Schedule Service
Genesis of Cool Springs Service Center is your destination for certified Genesis service and maintenance in Franklin, Tennessee. Our factory-trained technicians use advanced diagnostic technology and Genuine OEM Genesis parts to deliver precision care you can trust. From routine maintenance to detailed repairs, Genesis of Cool Springs Service Center provides a luxury service experience built around expertise and transparency.

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