Your time is irreplaceable. This makes your convenience our top priority.
Enjoy a luxury ownership experience that respects your time. At Genesis of Cool Springs in Franklin, Tennessee, our Genesis Service Valet program is designed to make maintenance and repairs as effortless as possible, so you can focus on what matters most to you.
Every new Genesis purchased or leased from Genesis of Cool Springs comes with a complimentary three‑year subscription to Genesis Service Valet. For three full years, you can schedule service and have us handle the rest:
We pick up your Genesis from your home, office or another convenient location.
We provide a Genesis loaner vehicle so your day never has to pause.
We return your serviced Genesis to the location and time you choose.
There is no need to sit in a waiting room, rearrange your schedule or drive out of your way across Franklin or the greater Nashville area. Service Valet is built around your routine, not the other way around.
How Genesis Service Valet Works
1
Schedule Your Visit
Book your service online or through the Genesis mobile app. Then choose the date, time and location that works best for you in Franklin, Brentwood, Smyrna, Murfreesboro or surrounding areas.
2
Vehicle Pick-Up
A Genesis of Cool Springs representative arrives at the address you selected, reviews your service needs and drives your Genesis back to our service center.
3
Loaner Vehicle Delivery
You receive a well‑equipped Genesis loaner so you can continue your day without interruption while our factory‑trained technicians care for your vehicle.
4
Professional Service
Your Genesis is serviced by Genesis‑certified technicians using genuine Genesis parts, advanced diagnostic equipment and factory‑recommended procedures to help protect performance, safety and warranty coverage.
5
Convenient Return
When your service is complete, we contact you to confirm a return time and location. Your clean, serviced Genesis is delivered back to you, and we pick up the loaner.
Designed for Your Life in Franklin
Routine maintenance is essential for keeping your Genesis performing at its best, but finding time is not always easy. A last‑minute client meeting in Nashville, a school event in Franklin or an evening class in Cool Springs can push service appointments to the bottom of your list.
Genesis Service Valet is built to solve that problem:
No drop‑offs or pick‑ups to plan around traffic on I‑65.
No waiting room time cutting into your workday or family time.
No disruption to your schedule while your vehicle is in our care.
You choose when and where service happens. We do the driving.
Your complimentary Service Valet subscription from Genesis of Cool Springs is available for eligible maintenance and repair visits during the first three years of ownership. During that period, you can:
Schedule pick‑up and return for qualifying service appointments.
Request a loaner vehicle for the duration of your service visit.
Coordinate service entirely through phone, online scheduling or the Genesis mobile app.
Benefits of Genesis Service Valet
Time Savings: Turn service appointments into time for work, family or relaxation instead of time in a waiting area.
Door‑to‑Door Convenience: Pick‑up and return at your home, office or another approved location in the area.
Premium Loaner Vehicles: Drive a Genesis loaner while your vehicle is in service.
Professional Care: Factory‑trained, Genesis‑certified technicians using genuine Genesis parts.
Confidence and Peace of Mind: Regular maintenance becomes simple to schedule and complete, which helps protect the long‑term value of your Genesis.
Service You Can Trust at Genesis of Cool Springs
Behind every Service Valet visit is the dedicated team at Genesis of Cool Springs. Your Genesis is serviced in our Franklin facility by technicians who specialize in Genesis engineering. From routine oil changes and tire rotations to more advanced diagnostics and repairs, our goal is to make sure your vehicle performs as beautifully as the day you drove it home.
We understand that Genesis owners expect a higher standard of service. Service Valet is one of the ways we deliver that standard, combining expert care with a seamless, modern experience.
Ready to experience Genesis Service Valet for yourself?
Schedule Your Genesis Service ValeT
Contact the Genesis of Cool Springs service team, schedule your visit online or use the Genesis mobile app to book your next service. Discover how effortless Genesis ownership can be when service comes to you.
Genesis of Cool Springs Service Center is your destination for certified Genesis service and maintenance in Franklin, Tennessee. Our factory-trained technicians use advanced diagnostic technology and Genuine OEM Genesis parts to deliver precision care you can trust. From routine maintenance to detailed repairs, Genesis of Cool Springs Service Center provides a luxury service experience built around expertise and transparency.
